Career Opportunities

thumb_08We invite qualified, motivated and dynamic individuals to submit their resume and cover letter, including salary expectation.

Please note that all applications, solicited or unsolicited, will be kept on file for twelve months after which they will be destroyed. All applications will be held in strict confidence.

We would like to thank all applicants for their interest in Haywood, however, only qualified candidates accepted for an interview will be contacted. No telephone calls will be accepted.
The following positions are currently available:

Senior IT Support Specialist

Feb 1, 2018
Department: IT
Location: Vancouver
DatePosted: Feb 1, 2018
Job Details:

Haywood is looking to fill the position of Senior IT Support Specialist. This position will report to the Chief Technology Officer and is responsible for providing operations and technical support services to meet the service requirements for Haywood Securities Inc. The senior IT support specialist will ensure that platforms, networks, business objects and applications of the infrastructure are available and operating to specified/planned levels of performance and support. Responsibilities include problem assistance, vendor management, audit and oversight, infrastructure oversight, project management, cost management and training.

Key Responsibilities include but are not limited to:

  • Assisting the desktop support team with escalated issues and serving as a valuable resource and provide training where necessary
  • Provide backup support for onsite desktop support staff as needed
  • Manage, maintain, test and document disaster recovery environment
  • Manage IT compliance and standards by adhering and contributing to processes, policies, and tools within the company
  • Provide vendor oversight through proactive auditing of processes and controls including change management.
  • Review investigations after breaches or incidents, including impact analysis and recommendations for avoiding similar vulnerabilities
  • Provide input and act as a resource for related technical infrastructure projects
  • Manage physical asset tracking
  • Assist security audits and remediation efforts
  • Manage security patch enforcement
  • Manage quarterly vulnerability assessments and enforce remediation if necessary
  • Provisioning and revocation of employee credentials across disparate systems
  • Manage subscriptions and maintenance contracts
  • Provide cost management and account reconciliation for various IT services
  • Certificate & Key management oversight
  • Document and maintain IT procedures and site documentation.
  • Recommend, schedule and perform network improvements, upgrades and repairs.
  • Perform other IT related duties/tasks as required

Job Requirements:

  • Strong inter-personal skills are required, in combination with, the ability to mentor and provide direction and motivation to other employees.
  • Excellent communications and presentation skills coupled with the ability to deal with all levels of the organization.
  • Stay abreast of new technologies and tools relative to their position in order evaluate and make recommendation in these areas.
  • Ability to multi-task and work effectively and efficiently in a high-paced environment.
  • Network and/or Microsoft Certification


  • Permanent full time
  • Start date TBD

We firmly believe in our people's personal growth from within our organization. If this role sounds right for you, submit your cover letter and resume along with your salary expectations to

We would like to thank all applicants for their interest in this position, but only those shortlisted will be contacted for an interview.